FAQ

Frequently Asked Questions

General Questions Insights Discovery Personal Profile Accredited Practitioners

General Questions:

Are you a local company?

A friend got a Discovery profile at work and loved it.  Can I get one?

Do you work with small companies or just large ones?

Is this the assessment that uses colours?

How private is the information I submit?

Can I pay by credit card?

How does the Insights System compare to other assessment tools?

Do you have a Privacy Policy?

Insights Discovery Personal Profile:

How accurate is the information I receive?

How much time does it take to complete the evaluator?

How does the Insights System compare to other assessment tools?

I’m stuck in the evaluator.  Why won’t it let me continue?

Accredited Practitioners:

I’ve installed the software but it’s not working. Why?

Can I pay by credit card?

I have questions about on-line resources and assistance available.

How can I connect with other members of the Insights Community?

GENERAL QUESTIONS:

Are you a local company?

Insights Canada West was formed with the amalgamation of our successful Vancouver and Calgary offices and part of a globally recognized organization with worldwide reach and operational capability.  We proudly provide access to the broadest range of internationally recognized learning solutions possible, while delivering results that are as close as your telephone.  To learn more, we invite you to contact us.

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A friend got a Discovery profile at work and loved it.  Can I get one?

The Insights Discovery profile is one part of an overall learning and development solution.  Although the profile is an excellent way for people to increase their self-awareness, it is always meant to be a part of a larger learning experience.  The learning experience can range from a long term leadership program, a multi-day customer service, change management or team effectiveness program, an event focused introduction to the Insights system, or a one-on-one coaching program to improve your personal and professional effectiveness.  If you’d like to learn more, please contact our office.

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Do you work with small companies or just large ones?

Insights Vancouver works with organizations and individuals that are interested in dramatically improving their results by improving the effectiveness of interactions between people.  We provide customized learning solutions to assist large, medium and small businesses – even individual coaching.  We work in five key areas to improve individual, team, organizational, sales and leadership effectiveness.  Whether you’re struggling with strategic planning, change management, building high performance teams, improving sales or strengthening leadership capacity, our world class assessment tools and our core team of Senior Learning consultants are able to help. To learn more, we invite you to contact us.

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Is this the assessment that that uses colours?

Insights is a learning solutions provider for companies committed to providing their employees with the tools, systems and training for increased personal, team and organizational effectiveness.  We use a variety of methods, including assessment tools, workshops, coaching, consulting, on-line modules, learning guides and job aids to ensure meaningful and lasting change.

Our easy-to-remember Insights System does use colours as an aid to remembering the learning, and it provides a common language that helps facilitate learning, communication and overall understanding.  But it’s not just about the colours. Our customizable learning and development tools aid in the transformation of individuals, teams and organizations.  We offer a wide range of methodologies and instruments to assist you in your business development goals, including both Discovery (a preference based system) and Navigator (a capabilities based system).

In addition to our world class assessment tools and extensive range of learning solutions, our core team of Senior Learning consultants are committed to work with you every step of the way.

To learn more about the unique advantages of the Insights System, and the wide range of services we provide,  contact us.

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I’m reluctant to fill out a form on-line.  How private is the information I submit?
We value your privacy. The Insights website does not collect personal information about individuals except when knowingly provided by such individuals. When you register and respond to any request at our site for personal information (for example, your name and e-mail address), we will not disclose this information to third parties. If you have completed an Insights questionnaire, your input may be sent to an Insights representative near you, or to the person or organization that asked you to complete the questionnaire.

Our Privacy Policy is available Click Here.

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Can I pay by credit card?

We accept both Visa and MasterCard. 

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How does Insights compare to other evaluation systems?

The Insights System is much more than a self awareness tool, and far broader and deeper than a psychometric evaluator.  We offer both preference and capability assessment tools, as well as a core team of Senior Learning consultants, who partner with you to provide customized learning solutions that deliver positive sustained improvement for your organization.

As part of our learning solution, we often start with the Insights Discovery Personal Profile.  Empirical and anecdotal evidence gathered over the past ten years shows why Insights has gained the respect and reputation as the preferred tool of choice for organizations interested in lasting, positive results.

When compared to other assessment tools, the Insights System contains several unique elements we believe are particularly helpful in positioning Insights relative to other instruments such as the Myers-Brigs Type Indicator (MBTI), DISC, Hermann Brain Dominance Indicator, the Birkman Method, and others.

For a detailed comparison of Insights to other systems you might be considering or have used in the past, please contact us.

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INSIGHTS DISCOVERY PERSONAL PROFILE:

How accurate is the information I receive?
After first reading their Insights Discovery Personal Profile, many individuals respond with, “This is so much like me”, and “Who have you been talking to?  How did you learn this about me?”  With nearly 100,000 profiles generated by Insights Vancouver since 2000, the validity of the information remains exceptionally high.

Those interested in a more scientific analysis of the validity and reliability of the Insights Discovery evaluator can access the University of Westminster’s summary report on norms data, reliability and validity Click here.

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How much time does it take to complete the evaluator?

The Insights Evaluator consists of 25 questions which ask you to select a word pair that is MOST like you, another word pair that is LEAST like you, and rank the remaining two word pairs on a scale of 1 to 5.

Allow yourself 15 to 20 minutes of uninterrupted time to complete the evaluator.

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How does Insights compare to other evaluation systems?

The Insights System is much more than a self awareness tool, and far broader and deeper than a psychometric evaluator.  We offer both preference and capability assessment tools, as well as a core team of Senior Learning consultants, who partner with you to provide customized learning solutions that deliver positive sustained improvement for your organization.

As part of our learning solution, we often start with the Insights Discovery Personal Profile.  Empirical and anecdotal evidence gathered over the past ten years shows why Insights has gained the respect and reputation as the preferred tool of choice for organizations interested in lasting, positive results.

When compared to other assessment tools, the Insights System contains several unique elements we believe are particularly helpful in positioning Insights relative to other instruments such as the Myers-Brigs Type Indicator (MBTI), DISC, Hermann Brain Dominance Indicator, the Birkman Method, and others.

For a detailed comparison of Insights to other systems you might be considering or have used in the past, please contact us.

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The on-line evaluator won’t let me continue.  What’s going on?

The Insights Discovery on-line evaluator is a set of 25  four-word pairs requiring you to select a word pair that is MOST like you, another word pair that is LEAST like you, and rank the remaining two word pairs on a scale of 1 to 5.  If the evaluator won’t let you proceed beyond a certain point, it is very likely you have either not selected a Most and Least pair (M or L), or you are selecting the same value for the remaining two word pairs (for example, giving them each a score of 3.)  The evaluator will not let you proceed until each word-pair group is assigned a unique value of either Most or Least, or one of the values from 1 to 5.

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Insights Vancouver’s Privacy Policy is available HERE.


ACCREDITED PRACTITIONERS:

Can I pay by credit card?

We accept both Visa and MasterCard. 

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I’ve installed the software but it doesn’t seem to be working.  What’s wrong?

While most organizations are using Insights Online to process evaluators, for those using the desktop software system, the following is applicable:

The software required to generate the reports is only half of the set-up.  In order to utilize the report generation functions of the software, it must be used in conjunction with the HASP, which control the number of units required to generate the various reports.  Check to make sure the HASP is installed properly via a USB port on your computer.

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Accredited Practitioners can easily access on-line resources, PowerPoint presentations, workshop modules, instructional aids and more at the Insights Connections website.  Remember, you need to register and sign into the Insights Connection website.  Registration is normally completed within 24 hours.

Licensed Practitioners can access the list of Facilitating with Insights Discovery E-learning modules through this link – http://connections.insights.com/e_learning1/m/lpmodules/default.aspx .

Client Practitioners can access the list of Facilitating with Insights DiscoveryE-learning modules here – http://connections.insights.com/e_learning1/m/practitionermodules/default.aspx

Questions should be addressed to your Client Manager, but you may always contact the Insights Vancouver office for assistance or clarification.

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How can I connect with other members of the Insights community?

There’s a growing community of practitioners connected through the Forum section of the Connections website. 

Visit Insights Connections at http://connections.insights.com/discovery/default.aspx and click on Discovery Practioners.  The third tab will take you to the active Forum section.  Here, you’ll have the opportunity to post questions, exchange ideas, and get valuable tips, tools and suggestions for implementing various aspects of the Insights system.

The Forum is moderated by senior members and Insights Faculty and is a great learning resource.

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